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Privacy Policy

Privacy Policy — Liam Winhold

Last updated: August 2026

This Privacy Policy describes how Liam Winhold ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from liamwinhold.com (the "Site"), or otherwise interact with our services (collectively, the "Services").

In this Privacy Policy, "you" refers to any user of the Services, including customers, website visitors, and others whose personal information we collect.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

When we update this policy, we will revise the "Last updated" date at the top of the page and publish the updated version on the Site.

Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

2. Personal Information We Collect

We collect personal information in several ways depending on how you interact with our Site.

Information You Provide Directly

When you make a purchase or contact us, you may provide:

Name
Billing and shipping address
Email address
Phone number
Payment confirmation details
Order information
Customer support messages

Providing certain information may be required to complete purchases or access certain features of the Site.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and browsing behaviour, including:

IP address
Browser type
Device information
Pages visited
Referring websites
Interaction with the Site

This information helps us improve the functionality, security, and performance of the Site.

Information from Third Parties

We may receive information from trusted third-party partners, including:

Shopify, which powers our online store
Payment processors that securely handle transactions
Fraud prevention and security services
Marketing and analytics providers

These third parties only provide information necessary to operate our Services.

3. How We Use Your Personal Information

We use personal information for the following purposes:

Order Processing
To process payments, fulfil orders, arrange shipping, and provide order confirmations.

Customer Support
To respond to enquiries, provide assistance, and resolve issues related to orders or services.

Site Improvement
To analyse usage data and improve our website functionality, product offerings, and customer experience.

Marketing and Communications
To send promotional emails, product updates, or marketing communications where permitted by law.

You may unsubscribe from marketing communications at any time.

Fraud Prevention and Security
To detect fraud, protect our services, and ensure secure transactions.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

remember your preferences
improve website performance
analyse website traffic
support marketing activities

Cookies may be placed by us or by third-party services such as Shopify.

For more information about how Shopify uses cookies, please visit:

https://www.shopify.com/legal/cookies

You can manage or disable cookies through your browser settings or through the cookie banner on our Site, although some features of the Site may not function properly.

5. How We Share Personal Information

We may share your personal information with trusted service providers when necessary to operate our business.

These may include:

Shopify (website hosting and store platform)
Payment processors
Shipping and logistics providers
Analytics providers
Marketing partners
Fraud detection services

We may also disclose information when required by law, to respond to legal requests, or to protect our legal rights.

We do not sell personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account information where applicable.

7. Data Retention

We retain personal information only as long as necessary to:

fulfil orders
provide customer support
comply with legal obligations
resolve disputes
enforce agreements

When personal information is no longer required, it will be securely deleted or anonymised.

8. Your Privacy Rights

Under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018, you have the right to:

request access to the personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information
object to or restrict certain processing
request a copy of your data in a portable format
withdraw your consent at any time where processing is based on consent
lodge a complaint with the Data Protection Commission (DPC)

To exercise these rights, please contact us using the contact details provided below. We will respond within one month of receiving your request. We may need to verify your identity before processing your request.

You may contact the Data Protection Commission at www.dataprotection.ie.

9. Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

10. Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

11. International Data Transfers

Some of our service providers are located outside the European Economic Area, including in the United States. Where personal information is transferred outside the EEA, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses or an adequacy decision covering the recipient.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: info@liamwinhold.com

Contact form: https://www.liamwinhold.com/pages/contact

Support

The questions worth answering

Everything you need to know before you place your order.

We dispatch all orders within 1 to 2 working days. Delivery within Ireland usually takes 5 to 10 working days. Once your order has been dispatched, you will receive a tracking number by email so you can follow your parcel every step of the way. We do not cut corners on packaging, your order arrives folded, neat and ready to wear.
Yes. If the fit is not right, we will sort it out. You have 30 days from delivery to request a return or an exchange. Items must be unworn and in their original condition. Get in touch at info@liamwinhold.com and we will take care of the rest. Most of our customers find our sizing runs true, if you are between two sizes, go for the larger one.
Our pieces are made from premium piqué cotton and fine merino wool blends depending on the garment. We choose our fabrics for their weight, drape and durability, the kind that holds its shape after washing and does not bobble after three wears. No synthetic filler. No shortcuts. The density you feel when you pick it up is intentional.
Our garments follow a classic tailored fit, fitted through the shoulders and chest with room to move. Not too close to the body, not too loose. If you are unsure, measure your chest and compare it with the size guide on the product page. Most of our customers wear their usual size. If you are between two sizes, we recommend sizing up for a relaxed, put together look.
That is exactly the idea. A logo is a brand asking you to advertise it. Liam Winhold is built on the principle that quality speaks for itself. No embroidered horse. No crocodile. No branding across the chest. The men who wear Liam Winhold do not need a label to signal what they already know, the fabric, the cut and the way a piece draws the eye do that job for them.